11 Aug 2020 
Support Center
 How To Report Fraud
Solution

In response to your Negative Feedback we take strict action against Supplier's who violate their Membership privileges at Tradekey.com, this includes deducting Trust Points and subsequently disabling such counts. Often time’s suppliers will try and resolve disputes in response to a negative feedback.

Your feedback should contain sufficient information to support your claim. Information you should include are:

  • Contact name you were dealing with
  • How long it took to complete the transaction, amount of transaction, quality of the products etc.
  • For disputes, attach all records of communication (e.g. email, telephone, fax, personal visits, etc.) and copies of payment receipts (e.g. Western Union, Bank Wire Transfers, Credit Card receipts)

In order to Report Fraud, kindly follow the Steps described below.

  1. Go To the Specific Company Profile For Which You Would Like To Report Fraud
  2. Click On Report Fraud
  3. In the Feedback Form Which Appears, kindly fill out the Fraud Details
  4. Please do not forget to attach the Scans of Any Relevant Document, for example:
  5. Scans of Payment Receipts (JPEG, JPG, PDF)
  6. Email Correspondence (Ms Word)
  7. Pictures of the Product.
  8. Pictures of the Product Packing as receiver from the Supplier

Once your Fraud Complaint has been submitted, it will be addressed by the Fraud Department at Tradekey.com

Also, please do try and get in touch with local law enforcement so that legal action may be taken against this company if necessary. We cooperate with all law enforcement agencies.

Thank you for informing TradeKey.com about your experience. Your feedback is highly valued and appreciated.



Article Details
Article ID: 94
Created On: 20 Oct 2007 08:48 AM

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