In response to your Negative Feedback we take strict action against Supplier's who violate their Membership privileges at Tradekey.com, this includes deducting Trust Points and subsequently disabling such counts. Often time’s suppliers will try and resolve disputes in response to a negative feedback.
Your feedback should contain sufficient information to support your claim. Information you should include are:
- Contact name you were dealing with
- How long it took to
complete the transaction, amount of transaction, quality of the products etc.
For disputes, attach all records of communication (e.g. email, telephone, fax, personal visits, etc.)
and copies of payment receipts (e.g. Western Union, Bank Wire Transfers, Credit
In order to Report Fraud, kindly follow the Steps described below.
- Go To the
Specific Company Profile For Which You Would Like To Report Fraud
- Click On Report Fraud
- In the Feedback
Form Which Appears, kindly fill out the Fraud Details
- Please do
not forget to attach the Scans of Any Relevant Document, for example:
- Scans of
Payment Receipts (JPEG, JPG, PDF)
Email Correspondence (Ms Word)
- Pictures of the Product.
- Pictures of the Product Packing as receiver from the Supplier
Once your Fraud Complaint
has been submitted, it will be addressed by the Fraud Department at
Also, please do try and get
in touch with local law enforcement so that legal action may be taken against
this company if necessary. We cooperate with all law enforcement
Thank you for informing TradeKey.com about your experience. Your feedback is
highly valued and appreciated.