19 Apr 2021 
Support Center
 Why don't I get a response from suppliers that I send emails to?
Solution You may not be receiving responses from suppliers because of the reasons below:

1) Check the "Sent Items" of your Message Center to check if your inquiry has been sent successfully. If your message cannot be found in your "Sent Items", we recommend that you try re-sending your inquiry

2) Your message is not detailed and/or specific enough, so the supplier may not know what you want. Furthermore, inquiries with fewer details may end up in their spam folder. Please do provide detailed product requirements so that the suppliers can know what to offer you.

You can also post Buy Offers with clear product pictures and detailed product descriptions. This way, appropriate sellers will be notified of your requirements and email you themselves.

Article Details
Article ID: 156
Created On: 01 Jun 2010 01:28 PM

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