11 Aug 2020 
Support Center
 What can I do if I have paid but haven't received the goods?
Solution

If you have made the payment for your product, but have not received the goods because of the following reasons:

 

1. Seller is not responding to your emails after you pay them

2. Seller is stalling for time and constantly providing excuses

3. Seller says that the products were delivered to another address

4. Seller demands to buy more products to ship out the complete order etc.

 

This means that you have been a victim of a fraudulent activity. In this case, you will need to Report Fraud against the suspected company at their TradeKey.com profile page. Simply click the “Report Fraud” link on the seller’s profile.


Also do provide any & all emails exchanged with the seller, along with the copy of the payment receipt that you sent them. Our FraudWatch Department will investigate the case and take action against the seller.




Article Details
Article ID: 135
Created On: 04 May 2010 01:03 PM

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