20 Apr 2021 
Support Center
 What things do I need to keep in mind before I enter a transaction?

We at TradeKey would like all transactions between our members to be mutually beneficial. While we cannot guarantee the success of every transaction, we would like to provide you with a few tips that you must take into consideration before making a payment:

1. Check your seller with TradeKey regarding any feedbacks or complaints that they may have received in the past. You may contact TradeKey’s Feedback department at feedback@tradekey.com for assistance as they monitor all feedbacks for sellers.

2. Please make sure that you use your TradeKey Message Center for all conversations. This will ensure that you are in contact with the actual and authorized representative of a particular company, a comfort not guaranteed while using free online messengers.


3. Please use Secure Payment Methods such as Escrow.com, Letter of Credit, PayPal or Bank Wire Transfer (to a Corporate Account only) for making payments to sellers, as opposed to using Western Union. If a seller insists that you pay them using Western Union, please refrain from dealing with them.


4. If you are ordering branded items, please do confirm from the sellers that the items are in fact genuine. If they claim they are, then they should be able to provide you with a Certificate of Authenticity or Distributor’s License. This way the brand will be liable in case there is a mishap.


5. You may also try and contact the commercial services usually located at the Consulate or Embassy of the country that you want to import from. Their job is to help verify sellers from their country. For example, if you want to import from China, you should contact the commercial services of China, etc.


For further information, please do read through our Safe Trading Tips here.

Article Details
Article ID: 125
Created On: 04 May 2010 12:49 PM

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